1. Introduction

At Rimoswap, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our platform and services.

By accessing or using Rimoswap, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our platform.

2. Information We Collect

Rimoswap collects several types of information to provide and improve our services:

a. Personal Information

We collect personally identifiable information when you register for an account, use our services, or communicate with us. This may include:

• Full name
• Email address
• Phone number
• National Identification Number (NIN) or other forms of ID (as required for KYC/AML purposes)
• Bank account details
• Address
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b. Financial and Transactional Information

We collect data related to your deposits, withdrawals, and transaction history on Rimoswap, including but not limited to:

• Cryptocurrency and fiat balances
• Transaction records (amount, date, and nature of transactions)
• Payment methods
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c. Technical and Usage Data

We may collect technical information to enhance your experience on the platform, including:

• IP addresses
• Browser type
• Device information
• Access times
• Geolocation (with your consent)
• Cookies and other tracking technologies
• 
  

3. How We Use Your Information

The information we collect is used for the following purposes:

• Account Creation and Management: To process your registration, verify your identity, and provide you with secure access to our services.
• Transaction Processing: To enable deposits, withdrawals, and trading of cryptocurrencies.
• Compliance with Laws and Regulations: To fulfill our legal obligations, including KYC/AML and other regulatory requirements, as required by Nigerian law.
• Platform Security: To detect, prevent, and address fraud, unauthorized access, and security threats.
• Communication: To send you account-related notifications, updates on services, or respond to your queries.
• Improving Services: To analyze usage trends and user behavior to improve the functionality and user experience of Rimoswap.
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4. Data Sharing and Disclosure

Rimoswap does not sell, trade, or rent your personal information to third parties. However, we may share your data in the following situations:

a. Service Providers

We may share your data with trusted service providers who assist in operating the platform, processing payments, or providing other services necessary for the functioning of Rimoswap. These providers are bound by confidentiality agreements.

b. Legal Obligations

We may disclose your information to comply with applicable Nigerian laws, regulations, legal processes, or government requests, including but not limited to:

• Compliance with Central Bank of Nigeria (CBN) and Nigerian Financial Intelligence Unit (NFIU) regulations.
• Cooperation with law enforcement agencies for fraud detection or criminal investigations.
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c. Business Transfers

If Rimoswap undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, subject to the same privacy protections.

5. Data Security

We take the security of your data seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• SSL encryption
• Two-factor authentication (2FA)
• Secure servers and databases
• Regular security audits and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After this period, your data will be securely deleted or anonymized.

7. Your Privacy Rights

Under Nigerian law, and specifically in compliance with the Nigeria Data Protection Regulation (NDPR), you have the following rights regarding your personal information:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete data.
• Erasure: You may request that we delete your personal data, subject to legal and regulatory obligations.
• Objection: You have the right to object to the processing of your data for certain purposes, such as marketing.

To exercise any of these rights, please contact us at support@rimoswap.com.

8. Cookies and Tracking Technologies

Rimoswap uses cookies and similar technologies to enhance your experience on our platform. Cookies are small data files that help us recognize you as a returning user and provide a personalized experience. You can modify your browser settings to block cookies, but this may affect the functionality of the platform.

Types of Cookies We Use:

• Essential Cookies: Required for the operation of the website.
• Analytical/Performance Cookies: Help us understand how users interact with the platform and improve it.
• Functionality Cookies: Allow us to remember your preferences.

By using our website, you consent to the use of cookies as described in this Privacy Policy.

9. Children's Privacy

Rimoswap does not offer services to individuals under the age of 18, and we do not knowingly collect personal data from minors. If we discover that a minor has provided us with personal information, we will delete it immediately.

10. Changes to the Privacy Policy

Rimoswap reserves the right to update this Privacy Policy at any time. Any changes will be communicated via email or through the platform. Your continued use of the platform following such changes indicates your acceptance of the revised policy.